DOC - Case Management Tool

What does the error "Action Not Authorized" mean?

When this error occurs, it indicates you do not have authorization to perform the action you are trying to complete. This could be not having access to a table, or not having access to enter a particular document. If you encounter this, you will need to contact your supervisor, who will in turn contact your Department's WOLFS Security Liaison, if you should, in fact, need the access. Your Department's WOLFS Security Liaison will contact the WOLFS Help Desk and forward the WOLFS-110 form requesting the new access.

How do I know where my document is in the approval process when the Document Catalog indicates it is still Pending?

There is an action called "Track Work in Progress" which can be found by opening the document in question. On the bottom right side of the screen, you will find a button labeled "Workflow". By selecting this button, a menu will open with the options "Reject All", "Unapprove", "Bypass Approvals", "Override", "Remove Override", and finally, "Track Work in Progress". Move your mouse over "Track Work in Progress" to follow the link to the Track Work in Progress screen. You will be able to see what approval group has your document for approval.

I tried to reject a document but was not able to. I can approve documents, why am I not able to reject one?

Once you have taken a document into your personal worklist, you are then able to approve or reject the document. If you discover errors on the document, and wish to reject it back to the submitter, there are 2 methods to do this.

The first method is to open the document from the Worklist grid, and select the Workflow button on the bottom right side of the screen. A menu will open and you will move your cursor over the first option "Reject All". This will reject the document and put it in draft mode.

The second method, is to put a check in the box to the left of the document in the Worklist grid. Next, select the Action Menu button in the upper right side of the screen. Move your cursor over the "Reject All" option to select this. Do not select "Reject" as this will not work. Due to Departments having multiple levels of approval, SAO has inactived the "Reject" action, as this would only reject back on level. The "Reject All" action will reject the document back to Draft phase regardless of how many levels of approval are in place.

I have received an invoice that is over one year old. Am I required to pay it?

Wyoming Statute 9-1-404: Specified claims against state must be presented within one year except as provided by W.S. 1-39-101 through 1-39-120. Persons having claims against the state shall document the claim and submit it to the state auditor within one (1) year after the claim accrues, to be audited, settled and acted upon.